Issues with fax transmission in some regions

Incident Report for Fax.Plus

Resolved

This incident has been resolved.
Posted May 09, 2024 - 15:33 UTC

Update

We are continuing to monitor for any further issues.
Posted May 09, 2024 - 15:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 09, 2024 - 14:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 09, 2024 - 14:35 UTC

Investigating

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.
Posted May 09, 2024 - 14:29 UTC
This incident affected: Fax.Plus (Inbound Fax (North America), Inbound Fax (Middle East & Africa), Inbound Fax (Europe), Inbound Fax (APAC), Inbound Fax (Latin America)).