Network issues in one of our data centers

Incident Report for Fax.Plus

Resolved

This incident has been resolved.
Posted Sep 21, 2021 - 21:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2021 - 21:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 21, 2021 - 19:33 UTC

Update

We are continuing to investigate this issue.
Posted Sep 21, 2021 - 19:33 UTC

Investigating

We are currently investigating this issue.
Posted Sep 21, 2021 - 19:32 UTC
This incident affected: Applications (Web App, iOS App, Android App, Email to Fax, Google Add-on, Microsoft Word Add-in, Slack App, Zapier Integration) and Telecom (Outbound Fax).
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