Issues with fax transmission in some regions

Incident Report for Fax.Plus

Resolved

This incident has been resolved.
Posted Jan 28, 2025 - 23:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2025 - 23:34 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 28, 2025 - 23:19 UTC

Investigating

We're currently experiencing delays in fax reception and are actively investigating the issue.
Posted Jan 28, 2025 - 23:16 UTC
This incident affected: Fax.Plus (Inbound Fax (North America), Inbound Fax (Middle East & Africa), Inbound Fax (Europe), Inbound Fax (APAC), Inbound Fax (Latin America)).