Network connectivity issue in one of our datacenters
Incident Report for Fax.Plus
This incident has been resolved.
Posted Sep 10, 2021 - 15:16 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2021 - 12:29 UTC
We are currently investigating this issue.
Posted Sep 10, 2021 - 12:24 UTC
This incident affected: Telecom (Fax Numbers (Purchase and Renewal), Outbound Fax, Inbound Fax, North America, Inbound Fax, Middle East & Africa, Inbound Fax, Europe, Inbound Fax, APAC, Inbound Fax, Latin America, User Verification - SMS Transmission, User Verification - Number Type Lookup), Payments (Payment Processing - Credit Card, Payment Processing - PayPal), Applications (Web App, iOS App, Android App, Email to Fax, Google Add-on, Microsoft Word Add-in, Slack App, Zapier Integration), Website (Home Page, Content Delivery Network (CDN)), Infrastructure (REST API, Storage - Faxed Documents), and Customer Support Center, Other.