Network connectivity issue in one of our data centers

Incident Report for Fax.Plus

Resolved

This incident has been resolved.
Posted Jun 29, 2022 - 11:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 29, 2022 - 10:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 29, 2022 - 09:53 UTC

Investigating

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.
Posted Jun 29, 2022 - 08:45 UTC
This incident affected: Fax.Plus (Outbound Fax, Inbound Fax (North America), Inbound Fax (Middle East & Africa), Inbound Fax (Europe), Inbound Fax (APAC), Inbound Fax (Latin America)).