Issues with fax transmission

Incident Report for Fax.Plus

Resolved

This incident has been resolved.

Posted Apr 01, 2021 - 17:02 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 01, 2021 - 16:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2021 - 16:55 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 01, 2021 - 16:32 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 01, 2021 - 16:31 UTC

Investigating

We are currently investigating this issue.

Posted Apr 01, 2021 - 16:24 UTC

This incident affected: Fax.Plus (Web Application, iOS Application, Android Application, Outbound Fax, Inbound Fax (North America), Inbound Fax (Middle East & Africa), Inbound Fax (Europe), Inbound Fax (APAC), Inbound Fax (Latin America)).